The agreement behind every DeltaXY engagement.

1.1Access to Platform

Subject to these Terms, Company grants Customer a non-exclusive, non-transferable right to access and use the DeltaXY AI Document Intelligence platform and agents (the “Service”) solely for Customer’s internal business operations.

1.2AI Agent Deployment

The Service includes the design, development, and implementation of AI agents tailored to Customer’s document workflows (the “AI Agents”), as further detailed in a Statement of Work (“SOW”) or Order Form.

1.3Continuous Optimization

Customer acknowledges that the Service involves a “Learn” component where AI Agents are refined based on corrections and feedback to improve extraction accuracy.

2.1Customer Data

Customer retains all intellectual property rights in the documents, data, and information uploaded to the Service (“Customer Data”). Customer grants Company a world-wide, royalty-free license to host, use, and process Customer Data solely for the purpose of providing the Service.

2.2Company IP

Company retains all rights, title, and interest in the Service, the AI Agents (excluding Customer Data), the “agent.py” frameworks, any improvements derived from the Service, and all technical metadata.

2.3Feedback & Model Training

Company may use de-identified, aggregated metadata and feedback (e.g., corrections to extraction fields) to improve the performance and accuracy of its models. This data will not contain any Personal Data or Customer Confidential Information.

3.1Usage Restrictions

Customer shall not: (i) decompile or reverse engineer the AI Agents; (ii) use the Service to build a competing product; or (iii) remove any proprietary notices.

3.2Accuracy of Data

Customer is responsible for the quality and legality of Customer Data. While Company targets 95%+ accuracy, Customer acknowledges that AI outputs require human verification for critical business decisions in the aviation, legal, or compliance sectors.

4.1Fees

Customer shall pay the fees set forth in the applicable Order Form or SOW. All fees are non-refundable unless otherwise stated.

4.2Taxes

Fees are exclusive of taxes, which Customer is responsible for paying.

5.1Definition

“Confidential Information” means any non-public information disclosed by one party to the other that is marked as confidential or should reasonably be understood to be confidential.

5.2Protection

Each party agrees to protect the other’s Confidential Information with at least the same degree of care it uses for its own similar information.

6.1Warranty

Company warrants that it will provide the Service in a professional and workmanlike manner.

6.2Disclaimer

EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICE IS PROVIDED “AS IS”. COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY DOES NOT GUARANTEE THAT THE AI AGENTS WILL BE ERROR-FREE.

8.1By Company

Company shall defend Customer against third-party claims that the Service infringes a patent or copyright, provided Customer gives prompt notice and cooperation.

8.2By Customer

Customer shall indemnify Company against claims arising from Customer Data or Customer’s breach of these Terms.

9.1Term

These Terms remain in effect until all SOWs have expired or are terminated.

9.2Termination for Cause

Either party may terminate if the other party materially breaches these Terms and fails to cure the breach within thirty (30) days.

10.1Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

10.2Entire Agreement

These Terms, along with any Order Forms or SOWs, constitute the entire agreement between the parties.

10.3Contact

Legal notices should be sent to satish@deltaxy.ai.